At Pheno Fiend Seed Bank, we take great care in ensuring that our products are shipped to our customers in a safe and secure manner.
Customers must notify us within 30 days of receiving their order by contacting us through the “Contact Us” form on our website. We will review on a case by case basis and get in touch with you.
We do not offer exchanges for our products. If a customer wishes to purchase a different strain of seeds, they must return the original order and place a new order.
We appreciate your business and strive to provide the best possible customer service. If you have any questions or concerns about our return policy, please do not hesitate to contact us.